Terms of service

Terms of Service

Welcome to Tell Me Cards (“we”, “us”, “our”). By accessing or using our website tellmecards.com (the “Site”), you agree to be bound by the following Terms of Service. Please read them carefully.

If you do not agree to these terms, you may not access or use our Site.

1. Use of Our Site

By using this Site, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You are using the Site with the consent of a parent or legal guardian

You agree not to use our products or Site for any unlawful or unauthorized purpose.

2. Products and Orders

All products are subject to availability. We reserve the right to:

  • Limit quantities per order

  • Modify or discontinue products at any time

  • Refuse or cancel any order at our discretion

Prices are listed in USD unless otherwise stated and may change without notice.

3. Payments

Payments are processed securely through Shopify and its payment providers.
We do not store or have access to your full payment details.

By submitting payment information, you represent that:

  • You are authorized to use the payment method

  • The information provided is accurate and complete

4. Shipping and Returns

Shipping times and return eligibility are outlined in our Return & Refund Policy.

We offer a 30-day return policy, no questions asked.
Customers are responsible for return shipping costs.

5. Intellectual Property

All content on this Site — including text, images, graphics, logos, designs, and product concepts — is the property of Tell Me Cards and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our written permission.

6. User Conduct

You agree not to:

  • Interfere with the Site’s security or functionality

  • Attempt to gain unauthorized access to our systems

  • Use the Site to transmit harmful code or spam

We reserve the right to terminate access to the Site for violations of these terms.

7. Third-Party Services and Analytics

We use third-party services, including Google Analytics and Hotjar, to understand how visitors interact with our Site and to improve user experience.

These services may collect data in accordance with their own privacy policies.
For details on how data is collected and used, please review our Privacy Policy:

https://tellmecards.com/policies/privacy-policy

8. Disclaimer of Warranties

Our products are intended to encourage family conversation and connection. They are not intended as medical, psychological, or therapeutic advice.

Products and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, Tell Me Cards shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of the Site

  • Purchase or use of our products

  • Inability to access the Site

Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Tell Me Cards from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting to the Site.

Continued use of the Site constitutes acceptance of the updated Terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:

contact@tellmecards.com